General Terms

• this is an introductory offer for new those new to Yoga at the Reach
• the pass is only valid for general on-line or in-studio class(es)
• the pass begins from the first class booking made
• the pass is valid for 30 days only
• it is not possible to extend the pass to allow for sickness, holidays or absences
• we reserve the right to make changes to our schedule
• wherever possible changes such as teacher substitutions, cancelled classes, time changes, holiday closures, will be reflected on our online schedule
• purchases are non refundable and non transferable

Cancellations Policy, No-Shows and Late Arrivals

• all cancellations should be made via our website or the booking system used
• we do not accept cancellations by phone, by email or social media
• we operate a strict 6-hour cancellation policy for all our classes
• if you have missed the cancellation deadline, please still “late cancel” so that the teacher knows not to expect you.
• it is impossible for us to administrate and arbitrate late cancellations or to reallocate spaces, so all late cancellations are automatically charged without exception